FAQ

How do I book an accommodation

When you have found an accommodation where you want to stay, you can fill out an application form with all the details and send it. The property manager will contact you. All agreements run directly after sending the application. If the accommodation has its own website, you can also look at it for more information or to place a reservation.

To whom do I pay my booking

You can not pay via BnBidea.com. You always pay directly to the accommodation. We call this 'fair booking'. You pay directly without commission and get 100% service! You will contact the property directly and they will send you their payment terms. If the accommodation has its own website, you can also look at the prices and conditions on their site.

Do I pay commission

No. You pay directly to the accommodation. We call this 'fair booking', you pay directly without commission and receive 100% service! You will contact the property directly and they will send you their payment terms. If the accommodation has its own website, you can also look at the prices and conditions on their website.

How do I pay for my booking

You can not pay via BnBidea.com. You always pay directly to the accommodation. On the own page of the accommodation are the possibilities of paying. If the accommodation has its own website, you can look at the possibilities. You can always ask for the payment options, when making your reservation.

Can I book directly

Yes, you can only book directly with the owner. When you have found an accommodation where you want to stay you can fill in an application form with all the details and send it. The property manager will contact you. All agreements run directly after sending the application. If the accommodation has its own website, you can also look at it for more information and to place a reservation.

Can I get a discount

You always book your reservation directly at the accommodation. If you want a quotation, please contact the owner directly. If the accommodation has its own website, you can also look at the prices and conditions on their website.

Can I cancel my booking

You always book a stay directly at an accommodation. These all have their own conditions. Contact the administrator about the conditions. If the accommodation has its own website, you can also look at this for more information on their website.

Can I check in / out sooner or later

You always book a stay directly at an accommodation. These all have their own conditions. Contact the administrator about the possibilities. If the accommodation has its own website, you can also look at this for more information on their website.

I do not receive a response to an application

If the accommodation has its own website, see if there are more possibilities to contact them. When you have tried everything and do not get in touch, please send a message via the contact form to our team. We will contact the property manager directly.

I want to write a review about an accommodation

It is not possible to write a review on BnBidea.com about an accommodation. If the accommodation has its own website, try to leave a review directly.

I have a comment about an accommodation

If you have a comment or a complaint about an accommodation, please send a message via our contact form to our team. We will deal with this immediately.

FAQ - Landlord

What does a subscription to BnBidea.com cost after the trial period

BnBidea.com has a basic rate of € 24.- per year * (This does not include any tax). This amount is independent of the number of requests or reactions that the property receives per year.

Do i pay commission / 'fair booking'

You do not pay a commission. The fee for the use of the site is one-time € 24 .- * per year (This does not include any tax), regardless of the number of visits or requests. Your guests also do not pay a commission to BnBidea.com. The payment goes directly and you receive 100%.

Can I register multiple accommodations with one profile?

Yes. You can manage multiple accommodations with one profile. With one login you have a user-friendly overview of your accommodations. Please note, you pay per accommodation!

Can I add a language or topic to the site myself?

No. If you miss a topic on the website, please send a message to our team via our contact form. We will deal with this immediately.

I have a good idea for the site

We aim for a very user-friendly and well-organized website. Do you have a good idea for the site, please send a message via our contact form to our team. We will process your response as soon as possible.